Testimonials

Here's what our satisfied customers are saying about us.

  • Buyer
    "Sue Revis is a consummate professional in working closely with a home owner in every aspect of marketing and selling a home. We could not be more pleased with our selection of Sue. She began by presenting valuable information and insight about the market for homes in our area. Sue distinguished herself among the several Realtors® that we were co..."
    "Sue Revis is a consummate professional in working closely with a home owner in every aspect of marketing and selling a home. We could not be more pleased with our selection of Sue. She began by presenting valuable information and insight about the market for homes in our area. Sue distinguished herself among the several Realtors® that we were considering with her thoughtful and strategic personal assessment of how to best “position” and market our home. She then identified, committed to, and delivered a comprehensive marketing campaign that continued throughout the entire time that our home was on the market. Importantly, Sue and her firm “invested” in our sale by paying the significant marketing costs as they were incurred; other Realtors® we interviewed wanted to defer their payment of marketing costs until closing. And, no other Realtor® promised as an extensive, multi-faceted marketing campaign as Sue. In this way (and many others throughout the entire sales process), Sue made it clear that we were in this important process “together.” Sue then helped us think through the staging required to best show our home, tactfully and professionally suggesting changes to our furnishings and décor. Throughout the entire sales process, Sue always strives for excellence. For example, when some of the draft marketing materials did not meet Sue’s high standards, she insisted without hesitation that they be redone. (We weren’t so sure this was necessary until we saw the perfection that replaced what others might have thought as “good enough.”) Moreover, Sue was always only a phone call away as we addressed the many uncertainties of selling our home. Importantly, Sue was directly involved in each showing our home, so we always knew that our home’s many features and benefits were being professionally presented to each potential buyer. Sue was also actively involved in negotiations and discussions once a buyer emerged. In our view, Sue Revis is unquestionably not only a great marketer and an outstanding real estate sales person, but also a trusted advisor. In fact, we were so pleased and impressed with Sue’s work in selling our home that we looked to her for assistance in buying our next home. Again, we received fantastic support and advice throughout the buying process. We enthusiastically recommend Sue Revis to anyone looking for a top-tier Realtor® to manage the sale or purchase of their home."
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    — Buyer

  • Buyer & Seller
    "We would 100% recommend Kim! As first-time homebuyers, we have had many (many) questions. Kim's experience and connection to the community has been invaluable. In Fall 2020, we started the search for our first home with the expectation that we'd learn more about the market and look more seriously in Spring 2021. We reviewed countless online list..."
    "We would 100% recommend Kim! As first-time homebuyers, we have had many (many) questions. Kim's experience and connection to the community has been invaluable. In Fall 2020, we started the search for our first home with the expectation that we'd learn more about the market and look more seriously in Spring 2021. We reviewed countless online listings and toured in-person about a dozen properties in Concord, Carlisle, Lexington, and Acton. Our primary goal was getting an idea for picture v. reality and finding a buyer's agent. We met Kim at an open house in West Concord. We quickly knew that the house wasn't for us, but Kim might be. It was one of the most well attended showings that we attended, yet felt safe (pandemic-wise). We were impressed by Kim's skill at creating an efficient socially distant flow while connecting with each person. She was professional and answered all of our questions (and those we overheard) thoroughly. When we got home, we googled her and put her down as someone we wanted to connect with again. A couple weeks later, we attended an open house in Concord and fell in love. Less than an hour after we left, we decided to put in an offer and see what would happen so we called Kim and asked if she'd would be willing to act as our agent. She agreed and jumped into action. We requested a follow up private showing with Kim and the seller's agent the following day. It was extremely clear that Kim had done her homework as she was frequently able to support the seller's agent with information about the property. When we met with Kim to put together our offer, we welcomed her insight into the market to make a competitive (but fair) and ultimately winning offer. In the last several weeks as we've worked towards closing, Kim has been prompt and organized with every follow up. She has been a wealth of knowledge when it comes to quality vendor recommendations. Kim is the best."
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    — Buyer & Seller

  • Seller
    "My husband and I had the opportunity to use Kim Picullel as a Realtor® on our recent move to Concord. We had bought and sold several houses through the course of our 16 years together and were never really impressed with any the Realtors® we had used in the past. In fact we both had developed a rather cynical view of Realtors® and did not think ..."
    "My husband and I had the opportunity to use Kim Picullel as a Realtor® on our recent move to Concord. We had bought and sold several houses through the course of our 16 years together and were never really impressed with any the Realtors® we had used in the past. In fact we both had developed a rather cynical view of Realtors® and did not think they added any true value other than the real basics. Our view and perception of Realtors® changed when we met Kim and started to work with her. We were both incredibly surprised and impressed with her knowledge of real estate in general but also with her knowledge of the town of Concord, the current events, the school system buzz and in general her need to understand us and what we were looking for. Kim represented our interests as her "buyers" in every aspect of our search and ultimately throughout our transaction. Kim went above and beyond the call of duty on so many occasions, from helping to arrange quotes for work we wanted to have done on the house and not just from one contractor but from several so we could compare quotes to letting contractors into the house after we had purchased the home and not yet moved in. We always knew she had our best interests as buyers in the forefront. We ended up purchasing a home that we love and are in the process of settling into the community of Concord. Throughout the entire process Kim made the experience more enjoyable, was incredibly knowledgeable and ultimately helped us purchase the home that was right for our family."
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    — Seller

  • Buyer & Seller
    "My wife and I cannot praise Sue too highly. One only need look on this website to discover her phenomenal record. It speaks to Sue’s conscientious and tireless work ethic; and her depth of knowledge, experience & connections within the real estate market. She is extraordinarily effective on every level- always available by phone, text or email, ..."
    "My wife and I cannot praise Sue too highly. One only need look on this website to discover her phenomenal record. It speaks to Sue’s conscientious and tireless work ethic; and her depth of knowledge, experience & connections within the real estate market. She is extraordinarily effective on every level- always available by phone, text or email, even when out of the county. Sue can call up every kind of resource and attends to every detail of the process, whether it’s decluttering and staging a home recommending what needs to be done and what flaws can remain without a negative impact, or producing a contractor to attend to a last minute fix. Her engaging personality and intellect makes Sue a delight to be around. Sue’s honesty and integrity has earned her the trust and respect of both her clients and her peers in the real estate world which is what makes her so effective in her negotiations with brokers, as well as buyers or sellers on the other side of the table. To amplify the point, when the family that purchased our home recently moved again, they chose Sue as their broker. You will not find a more effective real estate broker, or one who has more ability to relieve the stress that attends the process."
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    — Buyer & Seller

work with our team

With a proven record of success and a reputation built on providing clients with the highest level of service, the Ridick Revis Group has decades of collective real estate experience. Whether you are buying, selling, or just want some information on how to start the process, you have come to the right place! Contact us today!